PEEDHEE LTD - VOLUME 1 TERMS & CONDITIONS
Expanded Draft Version for Solicitor Review (England & Wales)
1. Acceptance of These Terms
These Terms and Conditions ("Terms") govern your access to and use of the Peedhee platform ("PD", "Peedhee", "we", "us" or "our"), operated by PEEDHEE LTD, a company incorporated in England and Wales.
PD provides digital services designed to help individuals and families discover, connect, document, preserve and share their family relationships, histories, memories, experiences and digital legacy.
Our services may be made available through the PD website, mobile applications and other digital products, features or technologies operated by us (collectively, the "Service").
The Service includes, or may include, features such as:
- family genealogy and relationship mapping;
- individual and family profiles;
- profiles relating to deceased family members;
- personal and family Timelines;
- family Feed and social interactions;
- audio, video, photographs and written stories;
- the PD Vault;
- future and milestone messages;
- biographies, autobiographies and tributes;
- family documents and digital records;
- family invitations and collaboration;
- privacy and sharing controls;
- family administration features;
- AI-assisted features;
- family discovery and relationship suggestions; and
- other family-history, memory-preservation and digital-legacy services introduced by PD.
By creating an account, accessing, browsing or otherwise using any part of the Service, you confirm that you have read, understood and agree to these Terms.
If you do not agree to these Terms, you must not access or use the Service.
2. Changes to These Terms
We may amend these Terms from time to time to reflect changes to:
- the Service;
- applicable laws or regulations;
- security or privacy requirements;
- technologies used by PD; or
- features offered through the Service.
Where a change materially affects your rights or obligations, we will take reasonable steps to notify you. Depending on the circumstances, this may include notification through the Service, email, an in-app message, pop-up notice or another reasonable method.
The date on which these Terms were most recently updated will be displayed with the Terms.
Your continued use of PD after updated Terms become effective will constitute acceptance of those Terms where permitted by applicable law.
Where applicable law requires us to obtain your express consent to a change, we will do so.
If you do not agree with a material change, you may stop using the Service and close your account in accordance with these Terms.
Nothing in these Terms limits any rights you have under applicable consumer protection law.
3. Your Privacy
Privacy is fundamental to the PD Service because the information stored on PD may concern individuals, children, deceased persons, family relationships, photographs, personal histories, communications and other potentially sensitive family information.
Our collection and use of personal data is governed by our Privacy Policy and applicable data protection legislation, including, where applicable:
- the UK General Data Protection Regulation ("UK GDPR");
- the Data Protection Act 2018;
- the Privacy and Electronic Communications Regulations; and
- other applicable privacy and data protection legislation.
Our Privacy Policy explains, among other things:
- what personal data we collect;
- why we collect it;
- the lawful bases on which we process it;
- how long information may be retained;
- how information may be shared;
- international data transfers;
- children's privacy;
- account and family privacy controls;
- security measures; and
- your data protection rights.
Use of PD does not mean that all information you provide becomes public. Visibility depends on the relevant feature, your privacy settings, permissions, family relationships and other controls available through the Service.
4. Additional Terms and Policies
Certain PD features may be governed by additional policies, notices or terms.
These may include our:
- Privacy Policy;
- Cookie Policy;
- Community Guidelines;
- Family Tree and Genealogy Policy;
- Deceased Profile and Memorialisation Policy;
- Minor and Child Safety Policy;
- Digital Vault Terms;
- Acceptable Use Policy;
- AI Features Policy; and
- Content and Intellectual Property Policy.
Where applicable, those policies form part of your agreement with PD.
If there is a conflict between these Terms and specific terms presented to you for a particular PD feature, the feature-specific terms will apply to that feature to the extent of the conflict.
5. Description of the PD Service
PD is a family-focused digital platform intended to help people preserve, organise and share family relationships, memories, histories and digital legacies.
Users may submit or create information and content including:
- names;
- family relationships;
- dates and places;
- photographs;
- videos;
- audio recordings;
- written stories;
- memories;
- biographies;
- family history;
- documents;
- messages;
- comments;
- traditions;
- heritage information;
- personal experiences;
- milestone messages; and
- other information or materials.
Collectively, these are referred to as "User Content".
PD may organise, display, connect, process or use User Content to provide features requested by users.
PD is primarily a user-contributed and family-contributed platform.
Unless expressly stated otherwise, PD does not independently verify every family relationship, historical claim, photograph, story, date, event or other item contributed by users.
Information appearing on PD should therefore not automatically be treated as an independently verified historical, genealogical, legal or official record.
6. Genealogy and Family Relationships
PD enables users to create and connect family relationships.
Genealogical information can be uncertain, incomplete, disputed or interpreted differently by different members of a family.
By contributing relationship information, you agree that you will make reasonable efforts to provide information that you genuinely believe to be accurate.
PD does not guarantee the accuracy of:
- parent-child relationships;
- marriages;
- partnerships;
- biological relationships;
- adoptive relationships;
- dates;
- locations;
- ancestry;
- family histories;
- family stories; or
- any other genealogical information.
Where appropriate, PD may provide mechanisms for correcting, challenging, reporting or requesting changes to information.
PD may also introduce features allowing users or family administrators to distinguish between information that is:
- User Contributed
- Family Confirmed
- Disputed
- Suggested
- System Generated
or similar classifications.
Such classifications do not constitute legal verification by PD.
7. Maternal and Paternal Family Rights
PD is designed to allow representation of family relationships through both maternal and paternal family lines.
No user acquires exclusive ownership of the history, identity or relationships of an entire family merely because that user created a family tree, family profile or particular record first.
Different relatives may have legitimate interests in contributing information about the same person, event, family or relationship.
PD may therefore provide collaborative editing, contribution, verification, reporting and family administration mechanisms.
8. Deceased Persons and Memorial Profiles
PD allows users to preserve information, memories and stories concerning people who have died.
If you create or contribute to a deceased person's profile, you confirm that you will act respectfully and that, to the best of your knowledge, you have a legitimate family, personal or historical connection to the person or a reasonable basis for making the contribution.
A deceased person's profile may include contributions from multiple relatives.
Creating a deceased profile does not give the creator exclusive ownership of that person's identity, history, name or family relationships.
Where relatives disagree about information associated with a deceased person, PD may:
- request supporting information;
- restrict editing;
- mark information as disputed;
- preserve multiple perspectives;
- appoint or recognise appropriate family administrators;
- temporarily hide disputed information; or
- take another reasonable action.
PD is not a court, probate service or genealogy authority and cannot make legally binding determinations about family relationships or inheritance rights.
9. Age and Eligibility
PD may allow both adults and children to participate in family experiences, but different rules apply depending on age.
Adults
If you are aged 18 or over, you may create and control your own account subject to these Terms.
Users aged 16 or 17
PD may permit users aged 16 or 17 to operate an account or profile subject to applicable law, privacy safeguards and any additional protections PD considers appropriate.
Children under 16
Profiles relating to children under 16 may be created or managed through an appropriate parent, legal guardian or authorised responsible adult account.
PD may restrict a minor's ability to:
- independently change privacy settings;
- communicate with unknown users;
- make information public;
- upload certain categories of content;
- administer family accounts;
- access particular features.
Where consent of a person with parental responsibility is legally required, PD may require appropriate parental or guardian authorisation.
PD may introduce additional age-verification, parental-consent and child-safety measures where reasonably necessary.
The best interests, privacy and safety of children will be important considerations in the operation of features involving minors.
10. Profiles Created for Other People
PD is unusual in that one family member may create a profile relating to another person.
For example, a parent may create a profile for a child, or a grandchild may preserve memories about a deceased grandparent.
Creating a profile about another person does not mean you own that person's identity or all information relating to them.
For living adults, PD may provide mechanisms allowing the relevant person to:
- claim their profile;
- verify their identity;
- become the primary controller of their profile;
- request corrections;
- adjust privacy settings; or
- request deletion or restriction where applicable.
Where competing claims arise, PD may require reasonable evidence before transferring profile control.
11. Your Rights to Content You Upload
You should only upload User Content that you have the right or lawful authority to use.
By uploading User Content, you represent that, to the best of your knowledge:
- you own the content or have permission or another lawful basis to use it;
- uploading it does not unlawfully infringe another person's copyright, privacy, confidentiality or other rights;
- you have obtained appropriate permissions where reasonably required; and
- the content is not unlawful.
You retain ownership of the User Content that you own.
Uploading content to PD does not transfer ownership of that content to PEEDHEE LTD.
However, you grant PD a limited, non-exclusive, worldwide licence to host, store, reproduce, process, format, transmit and display your User Content solely as reasonably necessary to:
- operate the Service;
- provide features you request;
- display information to authorised family members or other permitted users;
- back up and protect information;
- create thumbnails, previews and technical versions;
- maintain and improve the Service; and
- comply with legal obligations.
This licence continues only for as long as reasonably necessary to provide the Service and fulfil our legal obligations, subject to applicable retention requirements.
12. Content About Other People
Family memories frequently involve more than one person.
Before uploading photographs, videos, audio recordings, documents or personal information concerning another living person, you should consider whether you have their permission or another lawful basis for doing so.
You must not use PD to deliberately expose another person's private or confidential information without lawful justification.
A person affected by User Content may report it to PD.
We may restrict, remove or alter the visibility of content while we investigate a complaint.
13. PD Vault
PD may provide a secure digital feature known as the PD Vault.
The Vault may allow users and families to preserve:
- photographs;
- videos;
- audio;
- documents;
- memories;
- family records;
- milestone messages;
- future messages; and
- other digital materials.
Vault content may be subject to specific access permissions and release instructions chosen by users.
You are responsible for ensuring that your release instructions, nominated recipients and contact information remain accurate.
PD will take reasonable technical and organisational measures to protect Vault information.
Important: The PD Vault is not a substitute for a legally executed will, trust, power of attorney, probate document, professional archival service, regulated financial product or professional estate-planning service. Unless expressly stated otherwise, instructions stored within PD do not themselves create legally binding testamentary instructions.
14. Future and Posthumous Messages
PD may enable users to create messages intended to be released:
- on a future date;
- following a milestone;
- after the user's death; or
- following another specified event.
PD will use reasonable efforts to deliver such content according to the instructions associated with the relevant feature.
However, delivery may depend on factors including:
- verification of an event;
- recipient information;
- account status;
- availability of the Service;
- technical conditions;
- legal requirements; and
- the accuracy of information provided by users.
PD cannot guarantee that every future or posthumous message will be delivered at a particular time or at all.
Users should not rely upon PD future messages for urgent, legal, medical, financial or emergency communications.
15. Timelines, Biographies and Family Stories
PD may allow users to create personal Timelines, biographies, autobiographies and family histories.
Such content represents the perspective of the contributing user unless otherwise stated.
Different family members may remember the same event differently.
PD does not require every family memory to represent a single agreed version of events.
Where appropriate, the Service may allow multiple people to contribute their own perspectives.
Users must not knowingly use biographies or Timelines to publish defamatory, threatening, harassing, unlawfully private or deliberately false information about another person.
16. AI-Assisted Features
PD may provide artificial-intelligence-assisted features including:
- story prompts;
- transcription;
- summarisation;
- family-history prompts;
- relationship suggestions;
- content organisation;
- translation;
- search;
- recommendations; and
- other assistive functionality.
AI-generated or AI-assisted information may contain mistakes.
PD does not guarantee that AI-generated information is accurate, complete or historically correct.
AI suggestions must not be treated as proof of ancestry, biological relationships, legal relationships or historical facts.
Where AI materially generates or transforms content, PD may identify that content or provide appropriate disclosures.
17. Account Registration
Certain PD features require an account.
You agree to provide information that is reasonably accurate, current and complete.
You must not knowingly:
- create an account impersonating another person;
- falsely claim control over another person's profile;
- misrepresent your relationship to another person for fraudulent purposes; or
- create accounts for abusive, deceptive or unlawful purposes.
You are responsible for keeping your account details current.
18. Account Security
You are responsible for maintaining the confidentiality of your login credentials.
You must take reasonable precautions to prevent unauthorised access to your account.
You should notify PD promptly if you believe:
- your account has been compromised;
- another person has obtained unauthorised access;
- family information has been improperly accessed; or
- your credentials have been stolen.
PD may temporarily restrict an account where we reasonably believe doing so is necessary to protect users, family information or the security of the Service.
19. Family Administrators
PD may permit one or more users to act as administrators of a family or family space.
Family administrators may receive additional permissions relating to family information and membership.
Administrators must exercise those permissions responsibly.
Being a family administrator does not give a person ownership of:
- other users' personal data;
- another person's identity;
- all family photographs;
- all family history; or
- content owned by other family members.
PD may restrict or transfer administrative rights where necessary to resolve abuse, inactivity, death, account compromise or legitimate disputes.
20. User Conduct
You are responsible for your use of PD and for User Content you contribute.
You must not use PD to:
- upload unlawful content;
- harass, threaten or intimidate another person;
- publish unlawful hate speech;
- exploit or endanger children;
- distribute sexual or exploitative material involving minors;
- impersonate another person;
- commit fraud;
- knowingly create deliberately false family relationships for deceptive purposes;
- unlawfully disclose another person's private information;
- upload content that infringes intellectual property rights;
- distribute malware or malicious software;
- interfere with the security or operation of PD;
- scrape or systematically extract PD data without authorisation;
- use automated systems to harvest personal or family information;
- circumvent security or access controls;
- gain unauthorised access to another account or family;
- use PD information for unlawful surveillance or discrimination;
- spam users;
- commercially exploit another family's information without permission; or
- use PD in any manner prohibited by applicable law.
We may investigate suspected violations.
Depending on the seriousness of the issue, we may:
- warn the user;
- restrict particular functionality;
- reduce content visibility;
- remove content;
- temporarily suspend an account;
- permanently terminate an account;
- preserve information where legally required; or
- report activity to relevant authorities where required or appropriate.
21. Family Disputes
Families sometimes disagree.
PD may receive disputes concerning:
- family relationships;
- profile ownership;
- photographs;
- biographies;
- deceased profiles;
- parental access;
- family administration;
- historical claims;
- inheritance-related information;
- privacy; or
- removal of content.
PD may provide mechanisms to help manage such disputes but is not responsible for resolving underlying legal or family disagreements.
We may request reasonable evidence and take interim steps to protect affected users.